Crowd Science is looking for a research project manager with campaign effectiveness experience. If you or anyone you know fits the description, please email me at paul@crowdscience.com

Details below:


Job Description

The area: Research and Operations
Location: Toronto, Ontario, Canada

Crowd Science’s Research team is responsible for developing, designing and delivering innovative market research through clever technology and industry-changing methodologies. Our customers are online publisher… Continue

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The MOSTER System


CUSTOMERS’ PERCEIVED VALUE

Built on the platform of customer satisfaction measurement systems, Moster analyses the competitive scenario using customer value management (CVM) principles and delivers;

 Competitive Perceptual Map… Continue

Here are a couple of thoughts about where online research communities (AKA MROCs) will be going in 2010

MROCS
These will continue to grow in 2010 and the term MROC will probably becoming the standard way to refer to them. There will be several new platforms released (e.g. Itracks have just released theirs), and many more agencies will start to offer MROCs. There could start to be some price competition since there will be more platforms and more agencies offering them and some will be de… Continue

Dear all,

We have been working on a, in my opinion, very interesting report. I would like to share some background information with you all. If you would like to have more information, feel free to contact me.

best,
Evelyn

Report: The Impact of the Economic Crisis on Hospital Behavior
link

The worst global financial crisis since World War II, followed by a general economic crisis, has resulted in the failure of man… Continue

It was over 50 years back that Dr. W. Edward Deming wrote in his book,“Out of Crisis” that,

“it will not suffice to have customers who are merely satisfied. Un-happy customer will switch.
Unfortunately the satisfied customer may also switch on the assumption that he could not lose much
and might gain”.

And the seeds for thinking beyond satisfaction were sown.

The construct development of Delight received limited attention. In the meanwhile, the operational compulsions
led to a simplist… Continue